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The health and well-being of our staff, sub-contractors, clients and customers is our top priority, and remains at the forefront as we make decisions in this rapidly evolving situation. In response to the present Covid-19 situation, Vancouver Gas Fireplaces chose to temporarily close its showroom on West 7th Avenue last Monday, March 16th 2020. Following the announcements this week from the Province and the City of Vancouver declaring a state of emergency, and we are suspending all operations as of today, March 20th 2020.
We will continue to monitor and follow the guidance of public health and government organizations and will re-assess operations and the opening of the showroom on an ongoing basis. Our current plan is to reopen the showroom and restart operations on April 5, 2020.
For customers who wish to purchase and pick up items that we have in stock – Ethanol fuel, Big Green Egg charcoal or other small items we offer for sale, we are still available to pre-arrange sale and self pick-up of these purchases, while practising health protection measures, inclusive of bleach wiping all product to be touched by our customers and social distancing of 2 metres. Only one staff member will be at the store and warehouse for these transactions. In advance, we thank you for your co-operation with these procedures and this process.
