Warranty

Most manufacturers offer a 1-year parts warranty on the operating fireplace. Firebox warranties can last up to 20 years. Vancouver Gas Fireplaces will honor manufacturer warranties. Labor is also covered under warranty for one year so long as we installed the product. Products purchased from our store but installed by others in a safe and proper manner will have the parts warranty honored by VGF but not the labor.   Request More Information First name Last name E-mail Phone How did you find out about us? Please Select Search Engine Radio Television Another Website Friend Brochure Newspaper Magazine Tradeshow Comments or questions Thank you for contacting Vancouver Gas Fireplaces. We will reply to your enquiries regarding information on factory manufactured products within two business days if you are located in our local trading area. If you require information on a custom project, we do respond to enquiries North America wide. You will find information on product brochures and installation manuals on the left hand side of the product page while links to this information are highlighted in red. We encourage you to browse our Frequently Asked Questions section for other useful information.